Terms of Service

1. Acceptance of Terms

By accessing or using CaseMate ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you and LexInnovate ("we", "us", "our"), the operator of CaseMate.

2. Description of Service

CaseMate is a legal form preparation platform that provides:

• Step-by-step guidance for completing family law forms
• Automated form generation based on user-provided information
• General information about Western Australian family law processes
• Resources and references to official court information
• AI-powered assistance for common questions

CaseMate does NOT provide:

• Legal advice or legal representation
• Attorney-client relationships
• Guarantees about court outcomes
• Review or verification of your specific legal situation

3. Not Legal Advice

The information and services provided by CaseMate are for general informational purposes only and do not constitute legal advice. No attorney-client relationship is created by using CaseMate.

You should consult with a qualified lawyer for:

• Legal advice specific to your circumstances
• Complex or contested matters
• Strategic legal planning
• Court representation
• Interpretation of laws and regulations

4. User Responsibilities

By using CaseMate, you agree to:

4.1 Accurate Information

• Provide accurate, complete, and truthful information
• Review all generated forms carefully before filing
• Verify that information complies with current court requirements
• Take full responsibility for the accuracy of your submissions

4.2 Lawful Use

• Use the Service only for lawful purposes
• Not use the Service to commit fraud or any illegal activity
• Not misrepresent your identity or circumstances
• Not use the Service to harass, threaten, or harm others

4.3 Account Security

• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorised use
• Be responsible for all activities under your account

4.4 Independent Verification

• Verify all information against official court sources
• Seek legal advice if you are unsure about any aspect of your case
• Understand that you are solely responsible for your court filings

5. Limitation of Liability

5.1 No Guarantees

CaseMate makes no guarantees or warranties regarding:

• Court outcomes or decisions
• Acceptance of your applications
• The accuracy or completeness of information provided
• The fitness of the Service for your specific situation
• Uninterrupted or error-free operation of the Service

5.2 Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

5.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• LexInnovate shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim
• We are not liable for any outcomes, decisions, or consequences resulting from your use of the Service
• We are not liable for any errors or omissions in your court filings

5.4 User Assumption of Risk

You acknowledge and agree that:

• You use CaseMate at your own risk
• You are solely responsible for reviewing and verifying all information
• You should consult a lawyer for advice specific to your situation
• Court outcomes depend on many factors beyond CaseMate's control

6. Payment Terms

6.1 Subscription Plans

CaseMate offers the following subscription plans:

• Monthly Plan: $50 AUD per month, billed monthly
• Annual Plan: $399 AUD per year, billed annually

6.2 Payment Processing

• All payments are processed securely through Stripe
• You authorise us to charge your payment method on a recurring basis
• Prices are in Australian Dollars (AUD) and include GST where applicable
• We reserve the right to change prices with 30 days' notice

6.3 Cancellation

• You may cancel your subscription at any time
• Cancellation takes effect at the end of your current billing period
• You retain access until the end of your paid period

7. Intellectual Property

All content, features, and functionality of CaseMate, including but not limited to text, graphics, logos, software, and design, are owned by LexInnovate and protected by Australian and international copyright, trademark, and other intellectual property laws.

You may not:

• Copy, modify, or distribute any part of the Service
• Reverse engineer or attempt to extract source code
• Remove or alter any copyright, trademark, or proprietary notices
• Use the Service to create a competing product or service

Your Data: You retain all rights to the information you input into CaseMate. We do not claim ownership of your personal data or form content.

8. Privacy and Data Protection

Your use of CaseMate is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

Key points:

• Your form data is stored locally in your browser
• We collect minimal personal information
• We comply with Australian Privacy Principles (APPs)
• We do not share your information with third parties
• You have rights to access, correct, and delete your data

For full details, please read our Privacy Policy.

9. Governing Law and Jurisdiction

These Terms are governed by the laws of Western Australia and the Commonwealth of Australia.

Any disputes arising from these Terms or your use of CaseMate shall be subject to the exclusive jurisdiction of the courts of Western Australia.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

10. Termination

10.1 Termination by You

You may terminate your account at any time by:

• Cancelling your subscription
• Emailing [email protected]

10.2 Termination by Us

We reserve the right to suspend or terminate your access to CaseMate if:

• You violate these Terms
• You use the Service for illegal purposes
• You provide false or misleading information
• Your payment method fails
• We cease operation of the Service

10.3 Effect of Termination

• Upon termination, your access to CaseMate will cease
• You remain responsible for any charges incurred before termination
• We may delete your data after termination (see Privacy Policy)
• Sections of these Terms that by their nature should survive termination will continue to apply

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective when posted to this page with a new "Last Updated" date.

Material changes will be notified via:

• Email to your registered address
• Notice on the CaseMate website

Your continued use of CaseMate after changes are posted constitutes your acceptance of the modified Terms.

12. Indemnification

You agree to indemnify, defend, and hold harmless LexInnovate, its directors, officers, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from:

• Your use of CaseMate
• Your violation of these Terms
• Your violation of any laws or regulations
• Your violation of any third-party rights
• Any information you provide through the Service

13. Contact Information

For questions about these Terms, please contact us:

14. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on CaseMate, constitute the entire agreement between you and LexInnovate concerning your use of the Service.

These Terms supersede any prior agreements or understandings, whether written or oral.